How do I get the free installation that came with my software license?

Most (not all) of our software license package offers usually come with one (1) free installation. If you are not comfortable enough to do the installation on your own, you may request the free installation service once your purchase has been confirmed.

To check your eligibility and/or avail of the one (1) free installation service that came with your new  license, send an email to:

… with all of the following information:

1. Your domain name

2. Your software license number and password (from your order confirmation email)

3. The name of your web hosting company

4. Your hosting cPanel login page and credentials

5. Your hosting account FTP login page and credentials

When they have all of these information, our installation partner can schedule your installation and will email you if they need any more details and/or when your installation is complete.

Installations are normally completed within one business day, excluding weekends and UK holidays.

If you are no longer eligible for a free install, our partner offers professional installation services: 

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